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PRE-ORDER INFORMATION

FOCO.COM PRE-ORDER POLICY

Pre-Ordering an item ensures that it will ship to you on the first date it becomes available, so you can get it as soon as possible.

Product pages for Pre-Order items will feature a pink “PRE-ORDER” button above the product name, followed by the date we expect to ship it out to you.

To place a Pre-Order, you’ll need a FOCO Squad account. Don’t have one? No problem! Sign up for FREE by clicking “Login/Sign Up” in the upper-right corner of your screen.

Pre-Order products can be added to your cart just like any other item. When you’re done shopping, head to checkout. You will be asked for your payment information.

When you’re done, your item will be reserved right away. Your card will be charged at the time of order placement. This reserves your entire order and ensures you are in the priority lane to get your items as soon as they arrive.

So you aren’t charged more than once for shipping, your order won’t ship until all items in your order are available.

This means if your order combines in-stock and Pre-Order items, we’ll hold off on shipping your order until the Pre-Order items become available.

That way, we can send your entire order together.There are occasions we will split your orders for you, but don’t worry the extra shipping is on us!

If you need the in-stock items in your order right away, we’d recommend ordering any Pre-Order items separately.